Payment methods

  • Paypal with no extra charge. We accept credit card and Paypal accounts. Payments through Paypal are always charged at time of order.
  • Bank transfer. At the end of the checkout process you will get instructions and banking details. Once the deposit is checked we will ship the order.

Taxes

Shipments within the European Union

If you are an individual consumer or a Spain-based company, you will have to pay VAT.

If you are an EU-based company (not in Spain) that is VAT-registered and you are excluded from paying VAT, you will be prompted for your VAT number when introducing your company name. Verification will be done at the time and must be successful to complete the purchase process without VAT.

Shipments outside the European Union

VAT tax does not apply to shipments outside European Union. However, you are responsible for any tariff, duty, taxes, handling fees, brokerage charges, customs clearance charges, etc. required by your country for importing consumer goods!

There is no way for sailoog.com (the shipper) to predict your country's customs/fee habits, so be prepared to pay full taxes on the fully declared value of your order as well as any customs fees your countries postal system may charge you!

If you do not pay the required brokerage fees, tariff, duty, taxes, handling fees, customs clearance charges, etc - we cannot issue any refunds.

Shipping method

We use only one carrier, Correos (Spain postal service) and we ship only by registered mail. Tracking information is emailed when the package is shipped. The packages are handed off to your countries postal service for 'door-to-door' delivery. Orders usually ship within 1-2 business days after payment is complete.

Delivery times

Average according to origin/destination

  • Local: 1 working day.
  • Provincial: 2 working days.
  • National: Nationwide delivery of 93% within 3 working days.
  • Europe: 2 to 4 working days.
  • Rest of the world: It depends on the country of destination.

Shipping cost

Spain and Andorra

  • From 0 gr to 50 gr: 3.07 €
  • From 50 gr to 100 gr: 3.45 €
  • From 100 gr to 500 gr: 4.60 €
  • From 500 gr to 1000 gr: 7.17 0€
  • From 1000 gr to 2000 gr: 7.70 €
  • More than 2000 gr: (Consult)

Europe and Greenland

  • From 0 gr to 50 gr: 4.40 €
  • From 50 gr to 100 gr: 5.10 €
  • From 100 gr to 500 gr: 9.15 €
  • From 500 gr to 1000 gr: 15.45 €
  • From 1000 gr to 2000 gr: 23.05 €
  • More than 2000 gr: (Consult)

Rest of the world

  • From 0 gr to 50 gr: 4.70 €
  • From 50 gr to 100 gr: 5.95 €
  • From 100 gr to 500 gr:12,70 €
  • From 500 gr to 1000 gr: 23.80 €
  • From 1000 gr to 2000 gr: 39.75 €
  • More than 2000 gr: (Consult)